This one is a rant, so if you don’t want to hear me whine about Delta exit stage left. So one week ago today, I was in Vegas waiting on a Delta flight. My flight the previous day was going to make me miss my connecting flight and I would have to stay overnight in Atlanta. Let’s see, overnight in Vegas or overnight in Atlanta? Ha, Vegas. Even though I’m missing billable time, I get another night in Vegas. Next day, flight’s delayed again and I get home 7 hours later from the altered flight, 24 hours from my original flight.
Fast forward 6 days, about to leave for the airport headed to Vegas again. Get an email from Delta that my flight was cancelled and I’m rebooked for the next day. So I’m out one night of hotel stay and I’m going to miss over half of DefCon. My buddies that I’m flying with get booked for an earlier flight and get upgraded to business class. I get a standby ticket and no business class. I call SkyMiles to complain, they say tough crap. I ask the girl why I should continue to fly Delta, her reply is “I don’t know”. She took the words right out of my mouth.
This morning get to airport 1 hour before flight and there’s one girl working the desk and there’s a huge line. Tried the kiosk, told me to see an agent. Plane leaves when I’m next in line.
Long story short, fool me once shame on you. Fool me 5 times, shame on me.
I’m sick and tired of not only getting screwed by Delta, but also the fake apologies. They don’t give a damn about any of us. Because I can’t get a reliable flight, I have to now drive 2.5 hours to Atlanta to fly. Does anyone know of a better airline? I’m on the market…